FAQs

All materials used are recyclable except for the wick sticker, which attaches the wick to the container. For detailed information on recycling and materials, please visit our Candle Care page.

Shipping for in-stock items is within 7-10 days, excluding holidays. Shipping for pre-order items is within 14 days, excluding holidays.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unburned or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

Please refer to our Return Policy page for complete details.